Recent content by mlsstl

Something tells me the WiiM Light isn't in the same category as the others you've mentioned.... ;)

We're now almost four months from when this issue came up and WiiM said there was going to be an update that would fix the brightness issue. Nothing has happened, though they've found the time to release about a zillion updates for my Pro. The WiiM Light really does seem to be the bastard...

Curious, have you tried moving the amp to a different spot to see if that improves the wifi signal? I remember some years ago at a different house I had a Squeezebox radio in the kitchen that was having connection problems like you dscribe. It turned out the washing machine and dryer were...

No skin off my teeth. I see only three possibilities. 1) a bad design. 2) multiple units with identical defects that weren't caught by QC, all sold to one individual. 3) Something in the OP's setup, other equipment or house that is adversely affecting the units. Take your pick.

I've bought several different houses over the years and an inspection, including electrical, is always part of the buying process. At least two of them had a few sockets wired incorrectly. I've simply offered the idea as a something to check as it is easy to do and the devices are inexpensive...

I see you're in Germany. In the US, house wiring does have neutral and hot wires. 120 volt wall plugs are supplied by one of the two hot (black or red colored) circuits coming into the house. The hot wire is 120 volts over neutral (white), so the 60 Hz voltage swing takes place wholly above...

Haven't seen anyone mention this yet, but have you used a socket tester to check the wall outlet? It is not uncommon to find miswired outlets that either have the hot and neutral wired backwards or a faulty ground. Older houses may be more likely to have problems but mistakes can also be present...

Looks like the Wiim Light has been sucked back into the black hole. Nothing has changed and no response as to status. And, in looking at Wiim's prior response from two months ago, one wonders why, if the clock can adjust it brightness according to the surrounding ambient light level, why does...

Any hint as to when the update will be released for the Wiim Light?

It's probably not practical, but with the wide variety of differing wants, it'd be interesting to see if WiiM could come up with a modular unit, where different small boards could be dropped in to meet a buyer's need -- almost like the wide variety of HATs and accessories that are available for...

No, never received any emails from WiiM other than the previously noted one on 11/21/23 telling me to use the feedback option to report problems. I also checked my spam folder. However, it sounds like the issue may be fixed with a coming update. I'll just wait for that. One suggestion -- I...

No ticket number. I submitted my original email to support@wiinhome.com on 11/20/23 at 2:36 PM and received a reply the next day with no ticket number but instructing me to resubmit it via the Feedback option on my phone app for the light. I've done this twice with the WiiM light app (not the...

The clock light comes on at its dimmest setting just above totally off. When the clock brightness slider is adjusted, via the app, to the desired level (midway) the clock light goes to the desired brightness. However, the next day it is dim again even though the slider position hasn't changed...

Not a good customer service model if the launch of another product decimates a company's ability to respond to questions about other just recently released products.

I've sent three requests for help with my Wiim light -- one via email to customer service and was told to use the "Feedback" setting in the app. I've sent two requests that way and have never had a reply -- we're about two weeks in now. Seems odd since Wiim's been responsive to questions...