No, but I replied to both tickets later with updates to provide more details about the issues as I further understood them. I asked questions in both tickets, which should imply I want an answer. Maybe I should update both saying I want a response.
Ticket 493006 is about Bluetooth...
I've had two tickets open since November 16th and they're both still "Being Processed". Is anyone else getting terrible support from Wiim? They could at least acknowledge the tickets and say they're working on them or something.
I'm about to return this Pro Plus and Pro that I bought and try...
@Happyman Did you ever find a solution to this? I'm having terrible dropouts (temporary pauses or stutters) with Spotify using Bluetooth. It also happens with Spotify Connect, but not as frequently. It's driving me nuts! Using the line-out connection to my receiver. The connection is tight.
I'm having the same problems with Spotify both through Spotify Connect, and through Bluetooth (both using line out to my receiver). It does seem worse through Bluetooth. It's driving me nuts! I submitted a support ticket 4 days ago, and haven't heard anything.
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