Recent content by Travis1212

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    Trouble getting support. 2.5 week-old tickets unanswered.

    No, but I replied to both tickets later with updates to provide more details about the issues as I further understood them. I asked questions in both tickets, which should imply I want an answer. Maybe I should update both saying I want a response. Ticket 493006 is about Bluetooth...
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    Trouble getting support. 2.5 week-old tickets unanswered.

    I've had two tickets open since November 16th and they're both still "Being Processed". Is anyone else getting terrible support from Wiim? They could at least acknowledge the tickets and say they're working on them or something. I'm about to return this Pro Plus and Pro that I bought and try...
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    Audio dropouts with pro plus

    I've toggled the ipv6 and DNS Server settings to no avail. Now I'm even having the issue using my HD radio that is connected to the Wiim optical in.
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    Newby Experiencing Drop Outs during playback (Tidal)

    I don't use the EQ. I'm having problems with Spotify and now my HD radio that is connected to the Wiim optical in.
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    Newby Experiencing Drop Outs during playback (Tidal)

    @Happyman Did you ever find a solution to this? I'm having terrible dropouts (temporary pauses or stutters) with Spotify using Bluetooth. It also happens with Spotify Connect, but not as frequently. It's driving me nuts! Using the line-out connection to my receiver. The connection is tight.
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    Audio dropouts with pro plus

    I'm having the same problems with Spotify both through Spotify Connect, and through Bluetooth (both using line out to my receiver). It does seem worse through Bluetooth. It's driving me nuts! I submitted a support ticket 4 days ago, and haven't heard anything.
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