Hi Fralle,
Our team is actively addressing this issue. I'll keep you and the community posted when there is a fix available. Please give us a couple of weeks for the fix. Our apologies for the inconvenience caused.
Hi Team,
The DAC in this upcoming model surpasses the one currently in the Pro Plus. Additionally, it supports Wi-Fi 6E and Bluetooth LE audio/BT 5.3. Unfortunately, I'm only permitted to disclose this amount of information at this time. My apologies for any inconvenience.
Hi Wiimer, Team
Thank you all for your thorough testing and the valuable insights you've provided - it's incredibly helpful. We're taking immediate action to address these issues.
In addition, I'm excited to announce that our team is working on a new feature. Soon, you'll be able to configure...
Hi Mr Ee,
Thanks for your feedback. We will soon provide additional lifestyle images of the WiiM Ultra along with the product photographs. Please stay tuned!
Hi Team,
The USB port on this device supports dual functionality: it can be used for USB storage as an input or as a USB audio output. For simultaneous use of both functions, you can connect a USB hub.
Hi dimezis,
To expedite the resolution of your issue, please submit a ticket through the WiiM Home App. We'll address it as quickly as possible. Thank you!
Hi jojolino,
If the volume setting on your device exceeds 50%, it will automatically adjust to 50% upon startup. Could you please verify if this is the case with your device? Thank you!
Additionally, we are working on a feature that will allow you to set a default volume level other than 50%...
I apologize for the inconvenience. Could you please send a ticket via the WiiM Home App? This will allow us to gather diagnostic information from your device and address the issue promptly.
Please attempt to unplug the WiiM Pro Plus and then plug it back in. If the issue persists, kindly submit a ticket through the WiiM Home App, and we will work swiftly to resolve it for you.
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