Recent content by WiiM Support

Hi dominikz, team Thank you all for your tests. Our engineers will look at these and reply to you shortly. Please stay tuned!

Hi harkpabst, team Thank you for pointing that out. I've notified our web team to correct it right away. The phrase "hands-free" is inaccurate—at least one finger is required for operation.

Hi Shurelia, The RCA port is an input, not an output, so it can't be used to drive your center speaker. To use your Monolith 365C THX as a center channel, you can connect it to a WiiM Mini or Pro, which will function as the center speaker source. Hope this helps clarify!

Yes. The crossover point is around 2.5 kHz. The two drivers are positioned at a 90° angle to each other, each angled 45° from the front center. Hope it clarifies.

Hi Erebus, Team This firmware release is taking a bit longer than usual as we're reviewing additional feedback to ensure a smooth and issue-free experience. We truly appreciate your patience and continued support—thank you for bearing with us!

Hi jed1, team Exactly! You can wirelessly pair the WiiM Mini, Pro, or Pro Plus with the WiiM Sub Pro, which handles bass management just like a wired sub-out connection. For stereo setups with two streamers, multiple Sub Pros can be paired as well. The WiiM Home App supports automatic...

Hi Wiimer, Yes, it's been enabled since day one.

Hi sNc, MCG555, team We have disabled all the filter processing on iOS and Android. However, it depends on how the OS/device handles this. In case you have any problem with your setup, please send us a feedback ticket so we can check if it happens on the specific devices/OS. Thank you again for...

Hi Wiimer, Thank you for your tests. Please send us a ticket so our engineer can check your results promptly.

Hi s4tch, team We plan to release this feature soon. Please stay tuned!

Thanks, we're working on this ticket.

Hi bgergo, Sorry for the inconvenience caused. Please send us a feedback ticket from the WiiM Home App (select "More" tab > "Feedback"). We'll troubleshoot and resolve the issue for you immediately. Thank you for your support and patience!

Hi acampero, Please send us a feedback ticket using the WiiM Home App (select the "More" tab > "Feedback"). We'll troubleshoot this promptly. Thank you for your patience and support!

Hi SirBrause, Our team has reviewed your device log and identified that special characters in the file name or path may be causing the issue. We're actively working on a fix—thank you for your patience, and please stay tuned for the update!

Hi SirBrause, Please send us a feedback ticket through the WiiM Home App so our team can help troubleshoot the issue directly. In the meantime, we recommend double-checking your Kodi DLNA sharing settings to ensure nothing was accidentally changed. Thank you for your continued patience and support!