WiiM Pro Q&As

Full question: If the source music is 24-bit/192 khz, will it stream in 24-bit/192 khz to multiple wiim pro units configured for multi-room listening?

When streaming in the multi-room group, the Hi-Res audio will be down sampled to 16-bit/48kHz to save the network bandwidth.

Full question: Using amazon music app, i can' only see wiim as a chrome cast device, not an alexa cast device. already signed on to wiim's alexa. help....

Please login your Amazon account on the WiiM Home App by selecting Browse Tab > Amazon Alexa. Then go to the Amazon Music App and select the Amazon casting in the "Playing Now" UI. If it still doesn't work for you, please go to Amazon Alexa App and check if you see the WiiM Pro under the device list. Meanwhile, please send us a feedback from the WiiM Home App so we can help troubleshoot this further.

Yes, it can be grouped with other Alexa speakers (i.e., Echo) for the multi-room audio.

No, the WiiM Pro doesn't have the dedicated LFE for the subwoofer output. We'll add the option that outputs the LFE via the existing ports via the software update. Please stay tuned!

You can add the WiiM Pro into the Apple Home App and control it there.

The MQA is available now. Please enable it from the WiiM Home App by selecting the Device tab > Tap the device setting gear icon > Audio Settings > MQA Core Decoder Beta > Turn on the option.

Yes, there're many Internet radio stations supported through the radio services such as TuneIn, iHeartRadio and vTuner that are integrated with the WiiM Home App. Please check it out.

Yes, it supports Amazon Music lossless at 192k/24-bit. To use the Hi-Res audio of Amazon Music on the WiiM Pro, you can use either the Amazon Music integrated in the WiiM Home App. Or, please login your Amazon account on the WiiM Home App by selecting Browse Tab > Amazon Alexa. Then go to the Amazon Music App and select the Amazon casting in the "Playing Now" UI.

It uses the 2.5mm audio cable for 12v trigger.

Full question:
Using amazon music app, connect to wiimpro- chromecast, it only streams at 44/48 khz max even though track is 24 bit /192khz. what am i doing wrong ?

Chromecast audio of the Amazon Music doesn't support Hi-Res audio up to 192kHz/24-bit. To use the Hi-Res audio of Amazon Music on the WiiM Pro, you can use either the Amazon Music integrated in the WiiM Home App. Or, please login your Amazon account on the WiiM Home App by selecting Browse Tab > Amazon Alexa. Then go to the Amazon Music App and select the Amazon casting in the "Playing Now" UI.