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I've sent three requests for help with my Wiim light -- one via email to customer service and was told to use the "Feedback" setting in the app. I've sent two requests that way and have never had a reply -- we're about two weeks in now. Seems odd since Wiim's been responsive to questions...

I just bought a Wiim Mini. It set up quickly, but I'm puzzled by one aspect of the software. I've searched though the forum posts and didn't see much on the subject. First, some background. I've been a LMS (Logitech Media Server) user for over two decades and have several players, all which...