Black Linkplay Screen

[photozetetic]

My WiiM amp linked successfully to my phone.
When I try to link to HP Omen laptop however, an issue arises.
I've downloaded WiiM Home for windows, installed it, but
when I attempt to open, the home screen appears briefly
and is immediately replaced by an unresponsive black screen with:

"Linkplay
Enjoy your audio content easily
Please make sure your WiFi network is same as your device"

There is a tiny "?" on the screen which takes me to a notepad log file.
Any idea what is happening?

 

[photozetetic]

I should add that all devices are connected to the same WiFi.

 

[WiiM Team]

Hi, if you haven't already, please submit this issue through the app and provide some reference pictures to describe the issue.

Best,
WiiM Team