Recent content by Jakub

Why not if it doesn't work correctly and seeing logs may help. But yeah, I prefer to have working device;)

Exactly, let's stop blaming cables or Internet connection. I would expect better cooperation between Wiim and Tidal support. Also I'm disappointed that there are no means to troubleshoot Wiim device and check logs like I could do on raspberry pi. Basically it's also just a computer with...

If I recreate this issue using Wi-Fi, will you stop blaming my ethernet cables?

open Wiim app on your phone. go to devices tab/view click "settings" icon on your Wiim device click "Network status" you should see IP/MAC addresses, then DNS and then you should have "Enable Wi-Fi" toggle

I was using Tidal already, but not on Wiim pro. And I had no such issues. Now with Wiim pro I have to change MTU, DNS and do include Wireshark into the game... If it's really about network, then it's something wrong with how Wiim works. Because no other device in my network causes issues.

I'm quite disappointed with that device. What worse is Wiim support seems helpless. They neither transparent nor effective with their troubleshooting (if they are really doing any, because I'm getting same "template-like" emails from them, for example that they checked logs and changed DNS settings)

I'm wondering if Wiim support could try working together with Tidal support to get this solved. It's extremely annoying. Trying to get any support from Tidal is always same - they send some generic email telling you to some cache cleaning etc.

No single device at my apartment ever had any issues because of internet connection. And regarding MTU - why everything else would work just fine but not wiim? Yeah, I'm not really convinced to change MTU.

Is there an option somewhere in wiim app to perform network check?? Is lowering MTU something officially recommend by wiim? TBH I was hoping that wiim pro will just work out of the box. Now it seems that I have to spend time on troubleshooting issues I never expected:(

Sometimes I can't connect to Wiim pro through Tidal connect. I just click that devices icon on Tidal android app and both wiim through Chromecast and wiim through Tidal connect show up. I click the Tidal connect option, it tries to connect (UI shows some animation around that devices icon) but...

I'm using Wiim pro connected by Ethernet cable. WiFi is disabled. I use Tidal connect, no matter if I use master quality or HiFi, occasionally audio starts stuttering (everything is fine for long time but eventually audio starts stuttering). And it's not just single hiccup, it stuttering as...