Recent content by kalozo

  1. K

    Disconnection issues - music stops streaming

    I have also tried the suggestion of changing the battery policy for the Amazon music app. Both Unrestricted and Restriced settings still have the same issue.
  2. K

    Disconnection issues - music stops streaming

    I have tried the following: 1) Reduce the sample rate as suggested - this had no impact and Amazon music app continues to disconnect 2) Casting from within the WiiM Home app is stable and does not disconnect 3) I can cast from Amazon music app to an Alexa echo (located next to the mini) and...
  3. K

    Disconnection issues - music stops streaming

    The mesh is IP-Com commercial grade with 3 nodes.
  4. K

    Disconnection issues - music stops streaming

    I can't see any way to tie the smartphone to one node only. Plus the purpose of mesh is to be able to seamlessly transition between nodes so you pick up the strongest signal. So I would end up with poor signal when using the phone in other parts of the house so this doesn't see like a viable...
  5. K

    Disconnection issues - music stops streaming

    Switching off IPv6 hasn't worked either. It doesn't work at all if I switch off Wi-fi roaming. I am beginning to think the only option is to send back the second mini, get a pro and connect via ethernet from one of the mesh nodes?
  6. K

    Disconnection issues - music stops streaming

    Thanks for the suggestions. I don't think it is an issue with the Android devices as both the phone and the Fire tablet have the same issue and they both have the latest OS and apps etc. The mini and the Android have had multiple reboots over the past month as I have tried to work through...
  7. K

    Disconnection issues - music stops streaming

    I bought my mini from Amazon so have returned it as faulty and received a replacement. The replacement mini still has issues but they are different. I don't seem to be getting issue number one - the music is no longer randomly stopping. However, the Amazon music app is disconnecting from the...
  8. K

    Disconnection issues - music stops streaming

    That's great thank you for your help
  9. K

    Disconnection issues - music stops streaming

    Ticket numbers are: 496184 495730 495170 494742 Thanks
  10. K

    Disconnection issues - music stops streaming

    Thanks for your response. Just put some music on while replying to this and we didn't make it through the first track before the streaming stopped. Could this be a faulty device? Bit of extra info - I am using digital out to an SMSL DAC. I will do some testing with the WiiM Home app. I have...
  11. K

    Disconnection issues - music stops streaming

    I have two issues with the Wiim mini that are happening so frequently it is unusable. 1) While casting from the Amazon App, the music just stops playing. The Amazon music app is no longer connected to the mini and can't reconnect. This has happened 3 times this morning in less than an hour 2)...
  12. K

    Amazon disconnect issues - WiiM support not responding

    Where do I find my ticket number? All my tickets in the app just have a date and time?
  13. K

    Amazon disconnect issues - WiiM support not responding

    Hi, I am casting from Amazon Music to a WiiM mini from Android (Galaxy A54). The connection keeps dropping every few minutes and the only way I can reconnect is clear Amazon Music cache and force stop the app. This makes the WiiM unusable. I have raised a ticket with WiiM through feedback and...
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