Airplay dropout problem

[Louismarleau]

When I'm on my iphone in "music" and I select the airplay logo, the sound works for 0.5 seconds and then disconnects. I've tried everything, even a factory reset, and it still doesn't work. Can you help?

 

[Brantome]

Try rebooting your router

 

[Louismarleau]

it works thank you very much

 

[AlexZ]

Same for me, rebooting router helps only for a few minutes.
When I play the video from quick time player, it sounds only for 20 minutes.
Rebooting my WiiM Pro helps only for 10 minutes or so, randomly.
Rebooting and resetting WiiM Pro + Rebooting my Routers (Google Nest Pros) helps only for 20 minutes or so…
Please help! It used to work seamlessly in previous releases of the firmware…

 

[Brantome]

If you feel it's only happened with the most recent firmware then submit a ticket to WiiM via the feedback section in the WiiM Home app so they can inspect your device logs and hopefully provide a fix

 

[AlexZ]

If you feel it's only happened with the most recent firmware then submit a ticket to WiiM via the feedback section in the WiiM Home app so they can inspect your device logs and hopefully provide a fix

Thanks for the quick reply! Will do it now and follow up with the response

 

[AlexZ]

The follow

If you fell it's only happened with the most recent firmware then submit a ticket to WiiM via the feedback section in the WiiM Home app so they can inspect your device logs and hopefully provide a fix

the follow up question, is there any chance to install the previous version of the firmware while I resolve my issue?

 

[Brantome]

The follow

the follow up question, is there any chance to install the previous version of the firmware while I resolve my issue?

Afraid not.

 

[iddison68]

I have occasional dropouts using iPhone 12 and Wiim Pro. It lasts for about a second and may happen 2 or 3 times and hour. Wasn’t sure if it was my dac or amp at first. I changed the amp and the same thing happened and it’s a brand new dac. So, I think it has something to do with the Wiim Pro or maybe the router but I have rebooted the router recently and it still happens occasionally.