Tidal Connnect disconnects after a few minutes.

[notsobitperfect]

I'm able to connect to Tidal using Tidal connect and play a song. But a couple of minutes in, the Wiim disconnects from Tidal connect and I can hear the song on both my phone and through the speakers connected to the Wiim. This happens every single time. I can stop it on the Tidal app and it continues through the Wiim app. Any ideas how to fix this?

 

[stemplar007]

What mobile phone do you use? not android 14? because there might be a problem with Tidal updates for a while...( one mounth

 

[Balthazar B]

Would suggest opening tickets with both WiiM and Tidal. When music is playing on both devices, what happens when you reconnect the app to the WiiM using Tidal Connect?

 

[notsobitperfect]

I am using Android 14...didn't realise it was a known issue because I haven't seen it reported elsewhere. When I reconnect to the Wiim from Tidal the music on the Wiim stops and then I need to restart by pressing play on the phone. Till it disconnects a couple of minutes later again.

 

[bherren]

I am using Android 14...didn't realise it was a known issue because I haven't seen it reported elsewhere. When I reconnect to the Wiim from Tidal the music on the Wiim stops and then I need to restart by pressing play on the phone. Till it disconnects a couple of minutes later again.

Similar issues here... I blame tidal but maybe I should report to wiim. I don't have the issue when using an iPad interestingly, only my pixel phone