Subscription messed up

[SpacePilot3000]

Since today (10 April) Tidal has merged High/Plus and due to this fact, subscription is visible as High in Wiim. Unfortunately due to that change, max bitrate is 44kHz/16bit. Please fix it

 

[Fender]

Since today (10 April) Tidal has merged High/Plus and due to this fact, subscription is visible as High in Wiim. Unfortunately due to that change, max bitrate is 44kHz/16bit. Please fix it

??
DAC and App confirms it.

 

[QuarryHunslet]

I did wonder about the setting in the WiiM Home app, but I'm currently playing my first Tidal Max Flac album since the merger of both tiers.
Perhaps WiiM will update the Tidal account screen in the WHA in a coming update.

 

[SpacePilot3000]

the same album in tidal app is high res
and it is whim dac pro

 

[Fender]

the same album in tidal app is high res
and it is whim dac pro

Sorry, eventually I understood something wrong. This is the look in the WiiM app

 

[DRC]

I have just signed up to a new Tidal subscription and using the Wiim app it seems to be limited to 16bit/44.1KHz. With Tidal Connect, high res (FLAC and MQA) works fine.

 

[SpacePilot3000]

I have High, because there is no other option anymore

 

[Fender]

Strange, because

 

[DRC]

Sorry, eventually I understood something wrong. This is the look in the WiiM app

View attachment 6326

What happens if you log out and then log back in? I suspect that you will also be limited to high so maybe you do not want to try.

 

[Fender]

What happens if you log out and then log back in? I suspect that you will also be limited to high so maybe you do not want to try.

Did it before I posted

 

[Fender]

I did it again and..same result

 

[SpacePilot3000]

I have just signed up to a new Tidal subscription and using the Wiim app it seems to be limited to 16bit/44.1KHz. With Tidal Connect, high res (FLAC and MQA) works fine.

I hope it is because app was not updated to reflect subscription changes in Tidal

 

[Fender]

Checked it also with the Android app. Everything is fine and works.

 

[DRC]

Did it before I posted

You have/ had a Hifi Plus subscription? Maybe it has not yet changed to the new subscription?

I hope it is because app was not updated to reflect subscription changes in Tidal

You have/had the Hifi subscription?

 

[Fender]

And this is my app version

 

[Fender]

@DRC Yes, I have the HiFi Plus tier from the beginning.

 

[Fender]

Lets see what happens on the 17th once my subscription is renewed ;-)

 

[Brantome]

Since today (10 April) Tidal has merged High/Plus and due to this fact, subscription is visible as High in Wiim. Unfortunately due to that change, max bitrate is 44kHz/16bit. Please fix it

Please submit a ticket to WiiM via the settings/feedback section in the WiiM Home app so they can fix it. This is primarily a user community forum, not a route to support

 

[DRC]

Lets see what happens on the 17th once my subscription is renewed ;-)

Hopefully, the app will have been updated by then.

 

[harkpabst]

A fix is required, indeed, and it's in the works, WiiM responded to my ticket.

Till then we can still use Tidal Connect and get the highest available resolution stream, even if the "HiFi" plan has been automatically upgraded to the new "TIDAL" plan.