Wiim Amp not outputting to speakers

[bspsoccer]

Hey everyone. New Wiim Amp received this week. Doing initial set up. App working just fine and linked up to my airplay, but i am not getting any sound from speakers (ceiling speakers pre-installed in the home). I triple checked red/black into the right plugs.

Additionally, i can hear faint sound of the song coming from the amp itself.

Any ideas on how to troubleshoot?

 

[Brantome]

You are connecting to the speaker terminals rather than RCA inputs? Plus don’t know what you mean by the app being connected to your Airplay - do you mean your wifi?

 

[bspsoccer]

Banana clips into the speaker terminals. Not using RCA.

By app and airplay, i just mean that it appears music is going INto the amp just fine.

Thanks in advance Brantome.

 

[Brantome]

If you’re using airplay inout, can you increase the volume on the device you’re airplaying from?

 

[bspsoccer]

If you’re using airplay inout, can you increase the volume on the device you’re airplaying from?

Yes, i have increased it. It increases the volume of the faint sound coming from the Wiim Amp, but nothing coming from speakers.

 

[Brantome]

Can you perhaps try another source, like Spotify Connect using even just a free Spotify account?

 

[bspsoccer]

Can you perhaps try another source, like Spotify Connect using even just a free Spotify account?

I just tried as you suggested. I just used Spotify, exact same behavior. Faint sound of the music coming from the amp itself (is there a speaker inside the amp?), nothing from the speakers.

 

[Wiimer]

Have you checked that there are no problems with the speaker and speaker cable wiring?

 

[Wiimer]

Also, if you have two ceiling speakers, you can connect only one to the amplifier and see if the sound comes out.

 

[bspsoccer]

Also, if you have two ceiling speakers, you can connect only one to the amplifier and see if the sound comes out.

Thanks, i am only using one speaker to test. While i cant be 1000% confident, it looks like my wires are correct. I guess it could be the speakers.

 

[bspsoccer]

Wilmer and Brantome. This was a case of mismarked wires. I took the speakers out of the ceiling and the previous owner mismarked which was which when they moved out. All is working!

 

[Brantome]

Good to hear. Enjoy

 

[Smartplug]

Call him and inform him that he owes you a miller for the trouble you been through.