Wiim Pro - app keeps wanting to configure

I have a Wiim pro. Connected via Ethernet, been configured by Wiim app, coax out to a dac. Works great.

Problem is that every time I start the Wiim app it searches for my device, finds it, and wants to configure it again. But if I tell it to continue it stays in an endless loop of wanting to configure.

I have deleted and reinstalled the app, same issue

Any ideas?

Thank you!!

 

[Brantome]

Try rebooting your Wiim device and see if that helps

Edit: and your router…

 

[jaguar237]

Just tried the device reboot. Same issue remains. App keeps trying to configure the Pro again when app is restarted.

 

[Wiimer]

Just tried the device reboot. Same issue remains. App keeps trying to configure the Pro again when app is restarted.

Can you post an app screen?
Thank you.

 

[Brantome]

Can you post an app screen?
Thank you.

Maybe your memory is better than mine (and it’s time for me to finally turn in) but didn’t we have a slate of these types of errors way back at the start? Was there some specific order of actions or a routine that broke them out of such a loop? I’ll check back in the morning

 

[jaguar237]

Here you go.

 

[Wiimer]

Here you go.

Thank you.
I wanted to know exactly what screen you were looking at.
And there is something wrong with the screen of your WiiM app.

So I reset my mini and captured the image below.
You can see that your screen and mine are a little different.

Your screen appears to ask you to continue with the Ethernet settings on your WiiM. I don't know how to fix it, but you can try a Wi-Fi connection after unplugging the WiiM LAN cable.

@Brantome ,
What are your thoughts on "Start to Configure"?
I don't remember seeing this.

 

[Wiimer]

@jaguar237,

Sorry, but when I set up WiiM with the LAN cable connected, I found the same problem as you.

As mentioned earlier, do not connect a LAN cable to the WiiM, but set it up with WI-FI.

1, Unplug the LAN cable
2, Factory reset WiiM
3, Add a device in the WiiM app
4, Setup
5, Connect the LAN cable

 

[Mr Ee]

@jaguar237,

Sorry, but when I set up WiiM with the LAN cable connected, I found the same problem as you.

As mentioned earlier, do not connect a LAN cable to the WiiM, but set it up with WI-FI.

1, Unplug the LAN cable
2, Factory reset WiiM
3, Add a device in the WiiM app
4, Setup
5, Connect the LAN cable

Does it make any difference if you disable wifi?

I'm 99% sure I just plugged in the lan cable for my most recent pro when I first got it, and didn't have this issue.

 

[Wiimer]

Does it make any difference if you disable wifi?

I'm 99% sure I just plugged in the lan cable for my most recent pro when I first got it, and didn't have this issue.

After setting up my WiiM pro with this step, I disabled Wi-Fi in WHA. No problems so far.

I don't recall experiencing this problem in the past either.

@Brantome may know what it is, but he needs to get enough sleep.

 

[jaguar237]

As of now I have reset the pro, started it up again via wifi only and everything is fine. I haven't tried plugging ethernet back in yet and turning off wifi. Might give that a try tomorrow. For now just enjoying good sound and operation on wifi.