Global problem with 12V trigger not responding to sleep mode settings

[Burns]

Why does my Wiim pro give a shutdown signal to the 12v trigger less than 2 min. I even set the sleep mode to 15 minutes and restarted the device. Sleep mode has no effect on the trigger. The trigger time is always the same. Can you fix this?

 

[Brantome]

This is a user forum, not WiiM support, although fellow users may be able to offer some advice. Try raising a ticket direct to WiiM via the feedback section in the WiM Home app settings

 

[bobster26]

Why does my Wiim pro give a shutdown signal to the 12v trigger less than 2 min. I even set the sleep mode to 15 minutes and restarted the device. Sleep mode has no effect on the trigger. The trigger time is always the same. Can you fix this?

This is by design - the trigger responds to music playback, not standby mode. See this support article:

How to use 12V trigger on WiiM Pro?

WiiM Pro has a 12V trigger output with a current rating of 220 mA that can be connected to an amplifier with a 12V trigger input. This brings an amplifier out of standby mode when the music starts playing, reducing the time it takes to become act...

faq.wiimhome.com

I just posted a feature request to allow the trigger to be controlled by standby mode. If you want this feature, please post on the thread:

Allow 12V trigger to be controlled by standby mode status instead of playback

I started using a WiiM Pro Plus four days ago. I'm hoping it can replace an old preamp. According to the article linked below, the 12v trigger raises the voltage music starts playing, and reduces the voltage 2.5 minutes after music stops playing...

forum.wiimhome.com

 

[ahab]

This is a user forum, not WiiM support, although fellow users may be able to offer some advice. Try raising a ticket direct to WiiM via the feedback section in the WiM Home app settings

i alrady did

 

[ahab]

it also needs a setting for delayed start because some amps and ecternal dacs take time to start tbus as is when the trigger is done a few seconds of the song gets cut from the begining

 

[bobster26]

it also needs a setting for delayed start because some amps and ecternal dacs take time to start tbus as is when the trigger is done a few seconds of the song gets cut from the begining

Agreed!

Also, related: I edited my feature request post to add a standby mode on/off button to the app, like the physical one on the WiiM Voice Remote that comes with the Pro Plus.